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faq's
In case you were wondering...
CHECK-IN / CHECK-OUT
Check-in time is 4:00 pm to 7:00 pm. Check-out time is 12:00 pm.
Self check-in is available via keypad access.
Please refer to individual property welcome book for our Rules & Etiquette policies: xxxxx
Please refer to individual property welcome book for our Rules & Etiquette policies: xxxxx
BOOKING PROCESS
Bookings and reservations can be made directly via our website. Please note that we carefully review every reservation request before confirming your booking to make sure can provide the best experience.
Upon submitting your booking request, please wait 24-28 hours for us to get back to you.
PAYMENT & FEES
We currently only accept Interac e-Transfer for payment.
We require a damage deposit of $xxx prior to your stay at the cabin.
A damage deposit of $xxx is required to reserve the property. This deposit will be fully refunded the day after departure, provided no property damage is noted during the stay.
MAINTENANCE & SUPPORT
If you encounter any issues during your stay, please don’t hesitate to let us know. Upon your arrival, we’ll provide you with contact information for reaching out to us directly via phone or text.
While we don’t have someone available onsite, in the event of emergencies, please dial 911 immediately to contact local emergency services. Additionally, we will provide you with emergency contact information upon your arrival. This will enable you to reach us directly for any urgent matters that require our immediate attention.
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